Raphael Perfume Gift Box

Shipping Rates
~Postage within Australia is FREE for all retail orders over $120 via regular post.
~Orders under $25 are charged a small parcel rate of $9.80.
~Orders from $25.01 to $119.99 are charged $14.50 shipping anywhere in Australia.
~The free delivery threshold does not apply to orders shipped by express post, which       costs $21.00 regardless of the order amount.

How long does it take to ship my order?
Most orders are dispatched same day or next business day.

Pickup from our Balingup shop: Orders are usually ready for pickup within 24hrs. If you would like to pickup over the weekend please order by noon on Friday and call our friendly shop staff to confirm. 

Domestic transit times: Tinderbox is located in Balingup, in the South West of WA, so allow a little extra time to receive your order. Approximate transit times are: Perth 2 business days, regional WA 3-4 days, other capital cities 5 days, other regional and remote areas 7-14 days.

If you have provided an email address you will receive an email from us on how to track your item - check your junk mail folder, it may be in there. If you select express post, Australia Post cannot guarantee overnight delivery from our warehouse, although many are delivered overnight to Perth. You can expect products to arrive 2-3 days earlier in other regions and up to a week earlier in remote areas. 

When you place your order you can indicate in the 'notes' section if (and where) you would like your parcel left. Otherwise, if you're not at home, Australia Post will notify you via the AusPost app, email, or SMS*. If your parcel has not been successfully matched to your MyPost account, Australia Post will leave a card.

International Transit Times: Allow approximately 10-21 business days for international orders to most countries. International post is trackable and you should get an email with a tracking number when we have completed your order - check your junk folder if you can't see it in your inbox. Check your import restrictions before purchase - Tinderbox is not responsible for customs charges or import restrictions at the receiver's end.
*Please note as of August 2025 Australia Post services to the USA are suspended. Please send us an email if you would like to discuss placing an order and using a different freight service. Shipment charges will be higher that the typical rates, unfortunately. 

Heavy/Bulk Order Exceptions: An additional cost may apply for bulk orders (including those over $120 in value) for orders that are large in size or overweight.  We will contact you first to approve any additional charge.